Terms & Conditions
Last Updated: August 28, 2026
Welcome to AYA Collection. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before placing an order.
1. About AYA Collection
AYA Collection is an online retailer offering artificial and fashion jewelry products to customers in Pakistan.
Throughout these Terms & Conditions, the terms “we,” “us,” “our,” and “AYA Collection” refer to AYA Collection. The terms “you” and “customer” refer to the person accessing our website or placing an order.
2. Use of Our Website
By using our website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Not attempt to interfere with or disrupt the website.
- Not copy, reproduce, distribute, or misuse our website content without permission.
- Be responsible for maintaining the confidentiality of any information associated with your account.
We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.
3. Product Information
We make every effort to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.
However:
- Actual product colors may vary slightly depending on your screen or device.
- Minor variations in finishing, color, size, or appearance may occur due to the nature of artificial jewelry.
- Product images are intended to represent the product as accurately as possible.
- We reserve the right to correct errors or update product information at any time.
Our jewelry is artificial/fashion jewelry and should not be considered solid gold, sterling silver, or another precious metal unless specifically stated in the product description.
4. Prices
All product prices displayed on our website are subject to change without prior notice.
We reserve the right to:
- Change product prices at any time.
- Correct pricing or listing errors.
- Apply or remove promotional discounts.
- Cancel an order if a significant pricing or product information error has occurred.
The price applicable to your order is the price displayed at the time the order is placed, subject to any applicable correction or cancellation.
5. Orders
Placing an order through our website does not automatically guarantee acceptance.
We reserve the right to refuse, cancel, or limit an order for reasons including:
- Product availability.
- Incorrect pricing or product information.
- Incorrect or incomplete customer information.
- Suspected fraudulent or unauthorized activity.
- Other circumstances that may prevent us from fulfilling the order.
If we cancel an order after payment has been received, any eligible refund will be processed according to our Refund & Returns Policy.
6. Order Information
You are responsible for providing accurate information when placing an order, including:
- Full name
- Complete delivery address
- Phone number
- Email address
- Any other information required for delivery
AYA Collection is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.
7. Payment
Customers are responsible for providing valid payment information where applicable.
Payment methods available at checkout may change from time to time. Orders may not be processed until the required payment has been successfully confirmed.
8. Delivery
We aim to process and deliver orders within the estimated timeframe provided at checkout or through our order communication.
Delivery times may vary due to:
- Customer location
- Courier delays
- Weather conditions
- Public holidays
- Unexpected logistical issues
- Other circumstances outside our reasonable control
Once an order has been handed over to the courier, delivery is subject to the courier’s handling and delivery schedule.
9. Returns & Refunds
AYA Collection offers a 14-day return policy, subject to the conditions stated in our Refund & Returns Policy.
Customers should review our Refund & Returns Policy before requesting a return.
For return-related questions or requests, contact:
Email: info@ayacollectionpk.com
10. Jewelry Care
Artificial jewelry requires proper care to maintain its appearance.
We recommend keeping jewelry away from:
- Water and excessive moisture
- Perfumes and fragrances
- Lotions and cosmetics
- Chemicals and cleaning products
- Excessive heat and humidity
Damage caused by improper care, misuse, or normal wear and tear may not qualify for a return or refund.
11. Intellectual Property
All content available on the AYA Collection website, including but not limited to:
- Logos
- Brand names
- Product images
- Photographs
- Graphics
- Text
- Website design
- Product descriptions
is owned by or licensed to AYA Collection unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, or commercially use our content without prior written permission.
12. Third-Party Services and Links
Our website may contain links to third-party websites, services, or platforms.
These third-party services are operated independently from AYA Collection. We are not responsible for the content, availability, policies, or practices of third-party websites.
13. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.
14. Limitation of Liability
To the maximum extent permitted by applicable law, AYA Collection will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
This does not exclude or limit any liability that cannot legally be excluded or limited under applicable law.
15. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, services, policies, or legal requirements.
Any updates will be posted on this page with a revised Last Updated date.
Your continued use of our website after changes are posted means you accept the updated Terms & Conditions.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Pakistan.
Any disputes arising in connection with these Terms & Conditions or your use of our website shall be subject to the applicable jurisdiction of Pakistan.
17. Contact Us
If you have any questions regarding these Terms & Conditions, our products, orders, or policies, please contact us:
AYA Collection
Email: info@ayacollectionpk.com
We will be happy to assist you.